Sails - Elegant, spacious beach villa

Overall, this is a misleading listing with unacceptable management, poor amenities, and inadequate transparency. Not rec Positive: Beds were comfortable only Negative: Misleading listing, unsafe in summer, and extremely poor management Misleading listing, unsafe in summer, and extremely poor management This property was deeply disappointing and misrepresented. We arrived late and were instructed to go to “Number 2,” yet none of the accommodations are numbered. There is no signage. I had to walk around knocking on doors and asking other guests, none of whom knew which unit was which. It took an unreasonable amount of time to locate the property. Multiple calls and messages to the owner went unanswered. Communication remained nonexistent throughout the stay. Requests for basic cleaning equipment (mop and vacuum) were ignored. There was no cleaning service during our three-day stay, forcing me to purchase my own mop just to maintain basic hygiene. Despite booking the entire accommodation, I was later told I could only use two bedrooms because there were four of us. I have never experienced anything like this before and consider it misleading at best. The property is grossly overpriced. Air-conditioning was advertised, yet there is no air-conditioning in the living area, only one unit in an upstairs bedroom. We stayed during extreme summer heat (40°C+). The living spaces were uninhabitable at night, and the children were unable to sleep. The only alternative provided was a low-quality standing fan. Had I not brought my own fan, the situation would have been unbearable. We were charged for children, yet no portacot was provided. The building is old and poorly maintained. The water has a strong unpleasant taste and smell, requiring us to buy bottled water. Staircase carpets are badly worn, one downstairs bedroom is not carpeted at all, and the veranda deck is deteriorated and unfinished. It was not disclosed that the laundry facilities are not within the accommodation. Guests must walk approximately 150 metres to access a shared laundry.

loved the serenity and the property comforte. given remote location needs update for appliances Positive: code was provided in an email but not where you would expect to see code under section for property,. the biggest issue was the app was not working and messages are not on the app but can be seen in the web browser login. however while driving you want to see this in your app and not have to dig through emails

We had a wonderful few days at Sails, highly recommend it! Positive: Sails is in a quiet spot within easy walking distance of the main streets and short drive to the East beach. It is very well equipped, clean and comfortable. Negative: There was nothing to dislike

非常好 Positive: 都很好 Negative: 非常好，可以多几个垃圾桶

Beautiful, spacious and quiet. Positive: No breakfast supplied but there were plenty of condiments. Could have had a little more milk for 6 to use the 1st morning. Was very surprised to see the little extra things supplied, eg first aid kit, aroma sticks, extra crockery. If we had a problem it was attended immediately (eg leaking shower). Beautiful setting and quiet. Loved it. Negative: Would have like to recycle bins.